FAQ

Q. Do you use gemstone beads?
A. Yes we use gemstones of various types; from Agates to Wonderstone beads. We also use unique gemstone beads.

Q. Do you use imitation beads?
A. Yes.  We rarely use imitation beads.  Some genuine gemstone beads cost up to $1,000.00 a strand.  This same gemstone may be offered in imitation and depending on the quality of the imitation, we may consider.  But mostly, genuine gemstones are used on all our jewelry.

Q. Do you offer discounts for large orders for a special event?
A. Yes.  Discounts are offered based on the quantity of jewelry pieces being ordered for your special event.  Email or call us with your special order and we will discuss pricing.

Q. Do you make jewelry for wedding parties or Quinceneras or any other special occasions of such?.
A. Yes.  Email or call with questions or with your special order and we will help reduce the daily stresses of planning and better help you fulfill your dreams.

Q. Do you use Sterling silver?

A. Yes. We use .925 Sterling Silver on all of our Silver jewelry.


Q. Do you use Gold?
A. Yes, but only for custom orders. We use Gold filled materials on most of our jewelry.

Q. Do you use Brass?
A. Very rarely do we use brass.

Q. Do you use Nickel and Lead free material?
A. Yes.

Q. Can I request custom jewelry made to my specifications? What is the turnaround time for a custom order?
A. Yes. All you have to do is click on the item and send us an email with the SKU number of the item you want customized along with your specifications. A deposit will be required for all custom orders.  Depending on your specifications and availability of material, it could take 5 to 7 days to have your jewelry made then shipped.

Q. Do you offer free quotes or estimates?
A. Yes.

Q. How much does shipping cost?
A. Please refer to our shipping policies.

Q. How do I know which size necklace, bracelet or ring to purchase?
A. Please refer to the Store page and click on Sizing your jewelry.

Q. How long does it take for specialized orders?
A. It all depends on the specifics of the item you want and the quantity ordered. Email or call with your specifications for approximate time.

Q. How is tax figured out?
A. Taxes are based on the state the business is registered in. In this case, Precious Jewels is registered in the state of Texas.

Q. Do you have a store front?
A. No. We do not have a store front.  This is an online store.  You can also find us at local trade shows and arts festivals.

Q. Can I request customization of any item?
A. Yes you can request customization of any item.